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Privacy Policy
MAC Enterprise Tax Services is committed to protecting the privacy and confidentiality of our clients’ personal and financial information.
We collect personal and business information only as necessary to prepare tax returns, provide requested services, communicate with clients, and comply with legal and regulatory requirements. Information collected may include names, contact information, Social Security numbers, tax identification numbers, income documents, and financial records.
Client information is used solely for tax preparation, filing, and related professional services. We do not sell, rent, or trade client information to third parties. Information may be shared only with authorized third parties as required to complete services, such as IRS e-file systems, secure document portals, or payment processors.
We implement reasonable administrative, technical, and physical safeguards to protect client data from unauthorized access, disclosure, or misuse. Clients are encouraged to use secure portals and avoid transmitting sensitive information via unsecured email or text.
Clients may request access to or correction of their information by contacting MAC Enterprise Tax Services directly.
Terms of Service
By engaging MAC Enterprise Tax Services, you agree to the terms outlined below.
Our services include professional tax preparation and related support based on information provided by the client. We do not provide legal, investment, or financial planning advice unless explicitly stated in writing.
Clients are responsible for providing complete, accurate, and timely information. Failure to do so may result in errors, delays, penalties, or additional fees.
MAC Enterprise Tax Services reserves the right to refuse or discontinue service at any time, including but not limited to incomplete documentation, nonpayment, or unethical or unlawful requests.
All services are provided in accordance with applicable federal and state laws. Governing law shall be the state in which MAC Enterprise Tax Services operates.
Tax Preparation Disclaimer
Tax returns prepared by MAC Enterprise Tax Services are based entirely on information provided by the client.
We are not responsible for inaccuracies, omissions, or misrepresentations resulting from incomplete or incorrect client information. Tax outcomes, refund amounts, processing times, audits, and IRS decisions are outside of our control and are not guaranteed.
Our services do not constitute legal advice, audit defense, or financial planning unless specifically contracted in writing.
Client Responsibility & Accuracy Policy
Clients are responsible for reviewing their tax returns before filing. MAC Enterprise Tax Services will not file a return without documented client approval.
By approving a return, the client confirms that all information is accurate and complete to the best of their knowledge. Any penalties, interest, or consequences resulting from inaccurate or withheld information are the responsibility of the client.
Payment & Pricing Policy
Pricing for tax preparation services is based on the complexity of the return, type of entity, and level of activity. Starting prices are advertised, but final pricing may vary.
Payment is due prior to filing unless Pay-By-Refund is offered and approved. Corporate and business tax returns require payment before work is completed.
Once work has begun, fees are non-refundable.
Additional services such as amendments, consultations, or audit assistance are billed separately.
Refund Policy (Service Fees)
Tax preparation fees are non-refundable once services have started.
Refunds issued by the IRS or state agencies are not controlled by MAC Enterprise Tax Services. We do not guarantee refund amounts, approval, or timing.
Pay-By-Refund Policy (If Applicable)
Pay-By-Refund is available only for qualifying returns and is subject to lender and IRS approval.
Fees are deducted from the client’s refund. If a refund is delayed, reduced, or denied, the client remains responsible for all service fees.
Pay-By-Refund is not available for all return types, including most business and corporate filings.
Amendment Policy
Amended returns are not included in original preparation fees.
Amendments requested due to client-provided errors, missing documents, or changes after filing are subject to additional charges. IRS processing times for amended returns are outside our control.
Audit & IRS Correspondence Policy
MAC Enterprise Tax Services does not provide audit representation unless explicitly stated in a separate agreement.
Basic guidance may be provided upon request. Any extended audit support or representation services require additional fees.
Clients must notify us promptly if they receive IRS or state correspondence related to a return we prepared.
Communication Policy
Official communication is conducted via secure portals, email, or scheduled calls.
Response times vary based on workload and tax season. We do not provide tax advice through social media, direct messages, or unsecured platforms.
Business hours and communication expectations are provided during onboarding.
Document Retention Policy
Client records are retained for a limited period in accordance with industry standards and legal requirements.
Clients are responsible for maintaining copies of their tax documents. MAC Enterprise Tax Services is not responsible for records after the retention period expires.
Documents are securely destroyed when no longer required.
E-File Authorization & Consent
Electronic filing requires client authorization through Form 8879 or equivalent approval.
No return will be filed without documented consent from the client.
Non-Discrimination Policy
MAC Enterprise Tax Services provides services without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, or disability.
Website Use Policy
All website content is the property of MAC Enterprise Tax Services. Unauthorized use, reproduction, or misuse of website content is prohibited.
Accessibility Statement
We are committed to providing an accessible website experience. If you encounter accessibility issues, please contact us so we can assist.